Owner & Computer Operator
I managed day-to-day business operations, customer service, and office administration while ensuring smooth workflow and efficient service delivery. My responsibilities included preparing official documents, agreements, affidavits, business correspondence, and government-related paperwork, as well as processing online applications for National ID (NID), passports, educational admissions, government services, and loan applications.
I performed high-volume data entry, document formatting, PDF conversion, and Bangla and English typing with a strong focus on accuracy and attention to detail. I also assisted clients with legal documentation, deed preparation, and document verification while maintaining confidentiality. I managed document filing, record keeping, scanning, printing, photocopying, and digital archiving, while maintaining accurate customer records and handling client inquiries.
I designed certificates, banners, ID cards, business cards, and promotional materials using Adobe Photoshop and Canva. I regularly used Microsoft Word, Excel, PowerPoint, Adobe Photoshop, Canva, internet-based tools, and government portals to support daily business operations, documentation, data processing, customer service, and administrative activities.