We want your LUXORA order to reach you as smoothly as possible. Here's everything you need to know about how we ship.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Delivery | 5–7 business days | $15 |
| Express Delivery | 2–3 business days | $30 |
| Free Luxury Delivery | 5–7 business days | Free on orders over $150 |
Delivery times are estimates and begin from the day your order ships, not the day it's placed. Orders are typically processed and shipped within 1–2 business days.
Once your order ships, you'll receive a confirmation email with a tracking link. If you have a LUXORA account, you can also check the status of any order any time from My Account.
We ship to most countries worldwide. International orders may be subject to customs duties, import taxes, or fees charged by your country — these are the responsibility of the customer and are not included in our shipping costs or product prices.
Please double-check your shipping address at checkout — we're unable to redirect a package once it has shipped. If you notice an error immediately after placing your order, contact us right away through our Contact page and we'll do our best to help before it ships.
If your order hasn't arrived within the estimated delivery window, please check your tracking link first. If it still hasn't arrived or tracking shows an issue, reach out through our Contact page with your order number and we'll look into it right away.
See our FAQ page for more common questions, or contact us directly.